The issue affecting V4 agents has been resolved.
A bad configuration prevent the agents from connecting to new sessions - after fixing the configuration systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.
Resolved
The issue affecting V4 agents has been resolved.
A bad configuration prevent the agents from connecting to new sessions - after fixing the configuration systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.
Investigating
We are currently investigating reports of an issue affecting users ability to connect with v4 agents . Our team is working to identify the root cause. We will provide an update as soon as more information is available.
